Refund policy

Return & Refund Policy

At Pawiora™, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return under the conditions below.

Return Period
Customers may request a return within 30 days after receiving their order.

Return Conditions
To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase is required.

Return Shipping
Return shipping costs are covered by Pawiora™.

Refunds
Once the returned item is received and inspected, the refund will be processed to the original payment method within a reasonable timeframe.

Non-Returnable Items

• Items damaged due to misuse

• Items returned without prior contact

To initiate a return, please contact us at:
support@pawiora.de